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Trusted Trader Verification Programme

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The KEBS Trusted Trader Verification Programme is a voluntary initiative for distributors and retailers with strong compliance, traceability, and quality control systems. Owned and administered by the Kenya Bureau of Standards (KEBS), it provides an evidence-based framework for verifying a business’s “Trusted Trader Claim” and improving product compliance across the supply chain. 

Aligned with ISO/IEC 17029:2019, the Programme uses transparent, repeatable, and impartial verification of historic compliance information. Its objectives are to safeguard consumer health, ensure product safety, and protect the environment. 

Once you have filled out the application below, send the document to the email : info@kebs.go.ke

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The Verification Journey: Steps to Obtaining the Trusted Trader Status 

The KEBS Verification Body (“the Verification Body”) follows a documented, six-step process to ensure all Trusted Trader Claims are thoroughly vetted as described below: 

  • Pre-engagement: Traders submit an application (Form KEBS/VB/F/01) along with preliminary documents. The Verification Body then conducts an eligibility review to ensure the trader meets the baseline requirements, including having been in existence for at least two years. 
  • Engagement: Once eligible, the trader receives a Verification Contract and a schedule of fees. The verification cycle typically spans three years with required annual verifications. 
  • Planning: The Verification Body develops a specific plan for verification activities, focusing on the boundaries of the trader’s claim (sites, products, and processes). 
  • Verification Execution (Evidence Gathering): Verifiers conduct document reviews, physical site inspections, and interviews with key personnel. They examine records regarding procurement, storage, product compliance (permits/test reports), and the handling of non-conforming products. 
  • Review: A technical review of the verification report and draft statement is performed by personnel independent of those who conducted the initial execution to ensure impartiality. 
  • Decision & Issuance: Based on the findings, the Verification Body makes a final decision. If the trader meets the materiality thresholds (meaning no significant non-conformities that undermine trust are found), a Verification Statement is issued. 
  • Annual verifications will be conducted by the Verification Body to monitor the status of conformity to the requirements of the Programme. 
Key Benefits for Traders 

Recognition as Low-Risk: Verified traders are recognized as low-risk entities, which can streamline regulatory interactions. 

  • Enhanced Market Access & Competitiveness: Strengthen your competitiveness and access new market opportunities. 
  • Boosted Consumer Trust: Provide objective evidence of your commitment to quality and strengthen consumer confidence. 
  • Improved Productivity: Embed a quality culture and improve statutory compliance to help reduce economic losses. 
  • Sustainability for MSMEs: Improve market access and sustainability for Micro, Small, and Medium Enterprises.

 

Is Your Business Eligible? 

To apply for verification, your business must: 

  • Be a legal entity (distributor or retailer) with valid incorporation, business registration and trade licencing documents. 
  • Have been in operation for at least two years. 
  • Provide at least one year of data for verification. 
  • Demonstrate compliance with the Standards Act Cap 496 and other applicable Kenyan laws.  

 

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